Programs & Services

Public Library Services

Collections

Accessible Service

Requests and interlibrary loans

Photocopiers

Internet access and wifi

Programs

Computers

Meeting room

Reference desk

Tours


Collections

You will find books to meet all your needs at Yukon Public Libraries. The Public Access Catalogue includes the collections in Whitehorse Public Library and 14 community libraries in the Yukon as well as the Yukon Archives Library.  It is updated daily with new arrivals to the collection.

If you don’t find what you’re looking for in the catalogue, please let library staff know. We may be able to borrow the items from another library through interlibrary loan or purchase it for the collection. 


Accessible Service

Through our partner National Network for Equitable Library Service (NNELS) we can now provide a wide range of popular fiction and non-fiction audiobooks and digital books in multiple formats to individuals with learning, visual and physical disabilities. To register for this free service, please fill out a self-declaration form and bring it to your community library. Library staff are happy to help you with locating library materials and accessing these services


Requests and interlibrary loans

You can place a request on any item (whether or not it is on the shelf) except those that are designated for library-use only. If we do not have the item you're looking for, we can place an interlibrary loan or you can request items for purchase by the library.

To place a purchase request or interlibrary loan, email Whitehorselibrary.ILLO @ gov.yk.ca 


Photocopiers

Most Yukon Public Libraries have self-serve photocopiers available for public use. The cost for photocopying is fifteen cents per page.


Internet access and wifi

All Yukon Public Libraries offer free Internet access and most offer computer work stations and free wifi.

Wifi bandwidth available is limited so maximum use is one hour, per person, per day. The system accommodates email, research, and social networking but does not support downloading or gaming. Access may be interrupted, restricted or terminated at any time to maintain the integrity of the network. As reliable and secure connections cannot be guaranteed, use of the wireless network is at the user's own risk. Printing is not available through the wireless network.


Programs

Yukon Public Libraries offers author readings, children's storytimes, and special events all year long! See our programs page or contact your local public library for more information.


Computers

Whitehorse Public Library has a number of computers designated for public Internet access. Your library card is used to sign onto the public computers; if you're visiting, you can receive a one-hour temporary password from library staff.

There are two “express” stations to accommodate quick e-mail checks. Maximum use for these workstations is 15 minutes per person.

Patrons are asked to limit printing to a maximum of 5 pages per day.

Two separate children's computer equipped with educational games are available in the children’s area. Headphones can be obtained at the circulation desk with your library card.


Meeting Room

Whitehorse Public Library has one meeting room available for use by community groups and government. The room accommodates a maximum of 44 people (seated) or 50 (standing).

The meeting room is available on a first come, first served basis during library hours with priority to library programs.  Community not-for-profit groups and government organizations are welcome to book the room. Groups can book two events at a time, up to two months in advance. To request a booking, contact the Reference Desk at 667-3668 or e-mail whitehorse.library@gov.yk.ca. In order to book the room, you need to sign the use agreement and follow the meeting room policy

Use of the meetings room is free.  No commercial activity (selling products or charging admission fees) is allowed. Public Libraries Branch reserves the right to refuse or cancel bookings.


Reference Desk

A reference librarian is available every day for questions and information.  The reference desk is staffed during library hours. 


Tours

Library tours for classes, daycares, and other groups are available and can be booked by calling 667-5239.